PRIVACY NOTICE
Las Suites Campos Elíseos (hereinafter "Las Suites"), located at Campos Elíseos 470, Polanco, Lomas de Chapultepec III Secc, Miguel Hidalgo, 11560 Mexico City, CDMX, is responsible for the processing, use, storage, and protection of the personal data it collects from its guests, clients, visitors, suppliers, and users of its website, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, its Regulations, and other applicable legal provisions.

This Privacy Policy explains how we collect, use, store, protect, and, when applicable, share your personal data when you interact with our website, make a reservation, stay at our facilities, or use our services.

I. PERSONAL DATA WE COLLECT
Las Suites may collect the following personal data directly, indirectly, or automatically:

Identification Data:

• Full name.

• Nationality.

• Date of birth.

• Unique Population Registry Code (CURP), when applicable according to current legislation and the legal identification and registration obligations of the establishment.

• Signature.

• Official identification.

• Photograph, when required for registration or security purposes.

Contact Data:

• Email address.

• Telephone number.

• Home address.

• Country and city of residence.

Reservation and Accommodation Data:

• Dates of stay.

• Accommodation preferences.

• Information about accompanying persons.

• Reservation history.

• Special requests.

• Consumption and services used during the stay.

Billing Data:

• Company name.

• Taxpayer Identification Number (RFC).

• Tax address.

• Information necessary for issuing tax receipts.

Financial and asset data:

• Credit or debit card information.

• Data necessary to process payments, deposits, or reservation guarantees.

Data obtained automatically:

When you visit our website, we may collect information through cookies and similar technologies, including:

• IP address.

• Browser type.

• Operating system.

• Browsing language.

• Approximate location.

• Pages visited.

• Browsing time.

• Device used.

• Traffic source and browsing behavior.

II. PRIMARY PURPOSES OF PROCESSING
Your personal data will be used to:

• Manage and confirm reservations.

• Provide lodging services.

• Verify guest identity.

• Carry out check-in and check-out processes.

• Process payments and guarantees.

• Issue invoices.
• Address requests, comments, or complaints.

• Provide food and beverage service.

• Attend to requirements related to guest safety and security.

• Maintain administrative and operational records.

• Comply with legal and regulatory obligations in accordance with the Mexico City Tourism Law and the Mexico City Commercial Establishments Law, the General Law on Enforced Disappearance of Persons, Disappearance Committed by Individuals, and the National Search System for Persons.

• Collect, preserve, and, where applicable, provide information to the competent authorities when there is a legal obligation.

III. DATA PROCESSING DERIVED FROM LEGAL OBLIGATIONS
Las Suites may request and process additional personal identification data, including the Unique Population Registry Code (CURP) of Mexican guests, when necessary to comply with legal or regulatory obligations, or provisions issued by competent authorities regarding the identification, registration, and retention of guest information, in accordance with Article 4 of the General Law on Forced Disappearance of Persons, Disappearance Committed by Individuals, and the National Search System for Persons, as well as Article 91 sexies of the General Population Law.

The processing of such data will have the sole purpose of fulfilling the legal obligations applicable to the lodging establishment, as well as the official identification and information integration mechanisms provided for by current Mexican regulations.

In these cases, the processing of personal data will be carried out based on applicable legal provisions and will not require the additional consent of the data subject when the law so establishes. The personal data collected under this provision will be kept for the period determined by applicable law and may only be used for the purposes stipulated therein.

IV. SECONDARY PURPOSES
Additionally, we may use your personal data for:

• Sending promotions, offers, and benefits.

• Loyalty programs.

• Customer satisfaction surveys

.

• Market research and statistical analysis.

• Improving our products and services.

• Communications related to future services and events.

If you do not wish for your personal data to be processed for these secondary purposes, you may indicate this by sending a request to the email address indicated in this notice.

V. TRANSFER OF PERSONAL DATA
Las Suites may transfer your personal data when necessary to:

• Process reservations made through travel agencies, tour operators, or other intermediaries.

• Providers of technological and payment processing services.

• Competent authorities when there is a legal obligation.

• Suppliers that support the operation of the hotel under strict confidentiality obligations.

Under no circumstances will we market or sell your personal data.

VI. USE OF COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies, pixels, and similar technologies to enhance user experience, analyze browsing behavior, and optimize our services. You may adjust your browser settings to reject or delete cookies, but this may affect some site functions.

VII. SECURITY MEASURES
Las Suites implements reasonable administrative, technical, and physical measures to protect personal data against damage, loss, alteration, destruction, unauthorized access, or unauthorized processing.

VIII. ARCO RIGHTS
You have the right to:

• Access your personal data.

• Rectify inaccurate or incomplete data.

• Cancel your data when appropriate.

• Oppose the processing of your data for specific purposes.

To exercise any of these rights, you must send a request to the email address designated for privacy, accompanied by the necessary documentation to prove your identity.

IX. REVOCATION OF CONSENT
You may revoke the consent granted for the processing of your personal data at any time, to the extent permitted by law and provided that such processing does not derive from a legal obligation. X. CHANGES TO THE PRIVACY NOTICE
Las Suites reserves the right to modify or update this Privacy Notice to comply with legislative changes, internal policies, or new requirements for the provision of its services.
Any modification will be published promptly on our official website.

XI. CONTACT
For any questions related to this Privacy Notice or the processing of your personal data, you can contact us through:

Email: gerencia@lassuites.com
Phone: +52 (55) 4629 1160
Website: www.lassuites.com